Wednesday, April 28, 2010

Ten Ways to Build Trust with Online Customers

(From Openforum, by Darren Barefoot)

Building trust online is just like any other kind of web marketing: it’s a marathon, not a sprint. You build your social capital one interaction at a time. If you’re personal, personable and genuine every time you meet somebody on the web, you’ll go a long way toward earning their trust. Here’s a list of ways to make strangers into friends and friends into a customers online.

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